Tenantcheck Insights · Case study
Tenancy Tribunal case 5344147 — Rent arrears at 49 Clayden Shuttleworth Street, Papakura, Papakura 2110
Published 23 January 2026 · Application 5344147
- Rent arrears
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Papakura
Tribunal region
Adjudicator
J Tam
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $8,857.75
- Bond payment as ordered
- −$3,200.00
- Total balance for Tenant to pay Landlord
- $5,657.75
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 15 August 2025 | $4,196.64 | Rent arrears to 15 August 2025 | |
| Water rates | $1,395.76 | Water rates | |
| Lock/key replacement: keys and remotes | $490.00 | Lock/key replacement: keys and remotes | |
| Repairs: blinds | $402.50 | Repairs: blinds | |
| Carpet Cleaning | $632.50 | Carpet Cleaning | |
| Rubbish removal | $517.50 | Rubbish removal | |
| Repairs: walls | $517.50 | Repairs: walls | |
| Lawns and Garden work: including green waste removal | $379.50 | Lawns and Garden work: including green waste removal | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Cleaning | $297.85 | Cleaning | |
| Net award | $5,657.75 | ||
| Total payable by Tenant to Landlord | $5,657.75 |
Claims and awards for application 5344147 — net $5,657.75 NZD. Verify on MoJ.
Rent arrears to 15 August 2025
- Amount
- $4,196.64
- Awarded to
- Landlord
- Reason
- Rent arrears to 15 August 2025
Water rates
- Amount
- $1,395.76
- Awarded to
- Landlord
- Reason
- Water rates
Lock/key replacement: keys and remotes
- Amount
- $490.00
- Awarded to
- Landlord
- Reason
- Lock/key replacement: keys and remotes
Repairs: blinds
- Amount
- $402.50
- Awarded to
- Landlord
- Reason
- Repairs: blinds
Carpet Cleaning
- Amount
- $632.50
- Awarded to
- Landlord
- Reason
- Carpet Cleaning
Rubbish removal
- Amount
- $517.50
- Awarded to
- Landlord
- Reason
- Rubbish removal
Repairs: walls
- Amount
- $517.50
- Awarded to
- Landlord
- Reason
- Repairs: walls
Lawns and Garden work: including green waste removal
- Amount
- $379.50
- Awarded to
- Landlord
- Reason
- Lawns and Garden work: including green waste removal
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Cleaning
- Amount
- $297.85
- Awarded to
- Landlord
- Reason
- Cleaning
Net award
Landlord $5,657.75
Total payable by Tenant to Landlord
Landlord $5,657.75
Claim types — money lines allowed on this order
Order
- Sitaleki Tonga Taiese must pay Shelter Realty Limited As Agent For Romeo Polo $5,657.75 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $3,200.00 (BN-00046083) to Shelter Realty Limited As Agent For Romeo Polo immediately.
Reasons
- Only the landlord attended the hearing.
- The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent and water rates?
- The tenancy ended on 15 August 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
- The tenant did not return the keys and remotes.
- The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- The following damage was caused during the tenancy: blinds and walls. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
- The amounts ordered are proved.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2)
Key findings
- Dispute theme: rent arrears
- Dispute theme: property damage
- Dispute theme: cleaning
Property management
- SHELTER REALTY LIMITED as agent for Romeo Polo (applicant)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5344147?
The tribunal order states: Sitaleki Tonga Taiese must pay Shelter Realty Limited As Agent For Romeo
How much money was awarded in case 5344147?
Cleaning: $632.50 awarded to landlord; Cleaning: $297.85 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $379.50 awarded to landlord; Property Damage: $490.00 awarded to landlord; Rent Arrears: $4,196.64 awarded to landlord; Blinds: $402.50 awarded to landlord; Walls: $517.50 awarded to landlord; Rubbish Removal: $517.50 awarded to landlord; Water Rates: $1,395.76 awarded to landlord
What type of tenancy dispute was case 5344147?
The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.
Where can I read the official tribunal order for case 5344147?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13018987-Tenancy_Tribunal_Order.pdf.