What was Tenancy Tribunal case 5378561 about?

The tribunal order states: [The tenant/s] must pay Nzpro Property Management Limited As Agents For Mj

How much money was awarded in case 5378561?

Cleaning: $184.00 awarded to landlord; Cleaning: $437.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $494.50 awarded to landlord; Rent Arrears: $535.71 awarded to landlord; Intercom Cable: $207.00 awarded to landlord; Rubbish Removal: $368.00 awarded to landlord; Water Rates: $409.15 awarded to landlord

What type of tenancy dispute was case 5378561?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5378561?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13062619-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5378561 about?

The tribunal order states: [The tenant/s] must pay Nzpro Property Management Limited As Agents For Mj

How much money was awarded in case 5378561?

Cleaning: $184.00 awarded to landlord; Cleaning: $437.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $494.50 awarded to landlord; Rent Arrears: $535.71 awarded to landlord; Intercom Cable: $207.00 awarded to landlord; Rubbish Removal: $368.00 awarded to landlord; Water Rates: $409.15 awarded to landlord

What type of tenancy dispute was case 5378561?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5378561?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13062619-Tenancy_Tribunal_Order.pdf.

5B Kapuni Road, Panmure, Auckland 1072 Tenancy Tribunal Case 5378561 — Property damage

Tenantcheck Insights

5B Kapuni Road, Panmure, Auckland 1072 Tenancy Tribunal Case 5378561 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5378561 — net $2,663.36 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28/09/2025	$535.71	4. I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.
Water rates	$409.15	Water rates
Lock/key replacement	$494.50	Lock/key replacement
Cleaning	$437.00	Cleaning
Carpet Cleaning	$184.00	Carpet Cleaning
Rubbish removal (inc. sofa disposal	$368.00	Rubbish removal (inc. sofa disposal
Repairs: Intercom cable	$207.00	Repairs: Intercom cable
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,663.36
Total payable by Tenant to Landlord	$2,663.36

Claims and awards for application 5378561 — net $2,663.36 NZD. Verify on MoJ.

Rent arrears to 28/09/2025

Amount: $535.71
Awarded to: Landlord
Reason: 4. I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.

Water rates

Amount: $409.15
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $494.50
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $437.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $184.00
Awarded to: Landlord
Reason: Carpet Cleaning

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal Water Rates

Order

[The tenant/s] must pay Nzpro Property Management Limited As Agents For Mj Otahuhu Limited $2,663.36 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant did not.
The landlord has applied for rent arrears, compensation, and reimbursement of the filing fee following the end of the tenancy.
The tenancy ended on 28 September 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (“RTA”).
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. There was also a two-seater sofa left behind for the landlord to dispose
The tenant did not return the keys.
I order the tenant to pay the landlord $494.50 for lock replacement, $437.00 for the cleaning, $184.00 for carpet cleaning and $368.00 for rubbish removal.
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
There was damage to the intercom cable and the contractor had found that it had been chewed through by a dog. I find that it was damaged by the tenant’s dog. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I order the tenant to pay the landlord $207.00 for repairing the intercom.
Finally, because the landlord has wholly succeeded with the claim, the tenant must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5378561 — net $2,663.36 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28/09/2025	$535.71	4. I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.
Water rates	$409.15	Water rates
Lock/key replacement	$494.50	Lock/key replacement
Cleaning	$437.00	Cleaning
Carpet Cleaning	$184.00	Carpet Cleaning
Rubbish removal (inc. sofa disposal	$368.00	Rubbish removal (inc. sofa disposal
Repairs: Intercom cable	$207.00	Repairs: Intercom cable
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,663.36
Total payable by Tenant to Landlord	$2,663.36

Claims and awards for application 5378561 — net $2,663.36 NZD. Verify on MoJ.

Rent arrears to 28/09/2025

Amount: $535.71
Awarded to: Landlord
Reason: 4. I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.

Water rates

Amount: $409.15
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $494.50
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $437.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $184.00
Awarded to: Landlord
Reason: Carpet Cleaning

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal Water Rates

Order

[The tenant/s] must pay Nzpro Property Management Limited As Agents For Mj Otahuhu Limited $2,663.36 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant did not.
The landlord has applied for rent arrears, compensation, and reimbursement of the filing fee following the end of the tenancy.
The tenancy ended on 28 September 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
I order the tenant to pay the landlord $535.71 for rent arrears and $409.15 for water rates arrears.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (“RTA”).
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. There was also a two-seater sofa left behind for the landlord to dispose
The tenant did not return the keys.
I order the tenant to pay the landlord $494.50 for lock replacement, $437.00 for the cleaning, $184.00 for carpet cleaning and $368.00 for rubbish removal.
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
There was damage to the intercom cable and the contractor had found that it had been chewed through by a dog. I find that it was damaged by the tenant’s dog. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I order the tenant to pay the landlord $207.00 for repairing the intercom.
Finally, because the landlord has wholly succeeded with the claim, the tenant must reimburse the filing fee.

Tenancy Tribunal case 5378561 — Property damage at 5B Kapuni Road, Panmure, Auckland 1072

At a glance

Tenancy Tribunal case 5378561 — Property damage at 5B Kapuni Road, Panmure, Auckland 1072

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions