What was Tenancy Tribunal case 5382643 about?

The tribunal order states: [The tenant/s] must pay Utrust Property Management Limited As Agent For

How much money was awarded in case 5382643?

Cleaning: $220.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $170.00 awarded to landlord; Rent Arrears: $3,600.00 awarded to landlord; Rubbish Removal: $170.00 awarded to landlord

What type of tenancy dispute was case 5382643?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5382643?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13008984-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5382643 about?

The tribunal order states: [The tenant/s] must pay Utrust Property Management Limited As Agent For

How much money was awarded in case 5382643?

Cleaning: $220.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $170.00 awarded to landlord; Rent Arrears: $3,600.00 awarded to landlord; Rubbish Removal: $170.00 awarded to landlord

What type of tenancy dispute was case 5382643?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5382643?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13008984-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 11, 454 Borman Road, Flagstaff, Hamilton Tenancy Tribunal Case 5382643 — Rent arrears

Tenantcheck Insights

Order

Claims and awards in Tenancy Tribunal application 5382643 — net $1,668.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 16.10.2025	$3,600.00	Rent arrears to 16.10.2025
Lock/key replacement	$170.00	Lock/key replacement
Cleaning	$220.00	Cleaning
Rubbish removal	$170.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,668.00
Total payable by Tenant to Landlord	$1,668.00

[The tenant/s] must pay Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] $1,668.00 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,520.00 (6414200-005) to Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] immediately.

Reasons

Ms Liang, representing the landlord, attended the teleconference hearing. The phone number for the tenant, the last three digits being 365, was called twice without any response. As the tenant was served, the hearing proceeded in his absence.

The landlord has applied for rent arrears, compensation, refund of the bond and reimbursement of the filing fee following the end of the tenancy.

The landlord said the tenancy ended on 16 October 2025.

How much is owed for rent?

The tenancy ended on 16 October 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, which is $3,600.00.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.

The landlord said the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The landlord provided an Entry Inspection Report with a significant number of photographs of the property before the tenant moved in, as well as a Final Inspection Report dated 17 October 2025, with photographs of the condition of the property at the end of the tenancy.

The landlord pointed to photographs in the Final Inspection Report that showed dirty surfaces, dirty cupboards and drawers and floors throughout the kitchen, bathroom and laundry, dirty windowsills in the bedrooms, dirty doors and walls, some with cobwebs, a dirty shower. The landlord provided an invoice for cleaning in the amount of $220.00, which I find is a reasonable cost given the evidence of the cleaning required at the end of the tenancy. Therefore, I award the landlord $220.00 for cleaning at the end of the tenancy.

The landlord also highlighted the photographs in the Final Inspection Report which showed rubbish left by the tenant at the end of the tenancy, which included several boxes, a wooden slat bed, some cabinets and personal items and other rubbish. The landlord provided an invoice for $170.00 to remove and dispose of the rubbish and claimed this amount for rubbish removal. I find this to be a reasonable cost given the photographic evidence of the rubbish left and so award the landlord $170.00 for rubbish removal at the end of the tenancy.

The landlord said the tenant did not return the key for the letterbox and so this had to be replaced. They provided a copy of the part of the tenancy agreement confirming 2 keys were provided to the tenant at the start of the tenancy – an entrance key and a letterbox key and confirmed the entrance key was returned by the tenant but not the letterbox key. The landlord provided an invoice for $170 to replace the letterbox key, which I find is a reasonable cost given the evidence. Therefore, I award the landlord $170.00 for replacing the letterbox key at the end of the tenancy.

The amounts ordered are proved. Filing fee

Because Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee. Refund of the bond

The Bond Centre is to pay the bond of $2,520.00 (6414200-005) to Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] immediately.

Order

Claims and awards in Tenancy Tribunal application 5382643 — net $1,668.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 16.10.2025	$3,600.00	Rent arrears to 16.10.2025
Lock/key replacement	$170.00	Lock/key replacement
Cleaning	$220.00	Cleaning
Rubbish removal	$170.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,668.00
Total payable by Tenant to Landlord	$1,668.00

[The tenant/s] must pay Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] $1,668.00 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,520.00 (6414200-005) to Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] immediately.

Reasons

The landlord has applied for rent arrears, compensation, refund of the bond and reimbursement of the filing fee following the end of the tenancy.

The landlord said the tenancy ended on 16 October 2025.

How much is owed for rent?

The tenancy ended on 16 October 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, which is $3,600.00.

Did the tenant comply with their obligations at the end of the tenancy?

The amounts ordered are proved. Filing fee

Because Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee. Refund of the bond

The Bond Centre is to pay the bond of $2,520.00 (6414200-005) to Utrust Property Management Limited As Agent For David Anderson And [The landlord/s] immediately.

Tenancy Tribunal case 5382643 — Rent arrears at Unit/Flat Unit 11, 454 Borman Road, Flagstaff, Hamilton

At a glance

Tenancy Tribunal case 5382643 — Rent arrears at Unit/Flat Unit 11, 454 Borman Road, Flagstaff, Hamilton

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions