What was Tenancy Tribunal case 5421457 about?

The tribunal order states: [The tenant/s] must pay Harcourts Cooper And Co Ltd As Agent For Fiona And

How much money was awarded in case 5421457?

Bailiff For Eviction: $267.00 awarded to landlord; Cleaning: $224.00 awarded to landlord; Cleaning: $1,048.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $12,049.00 awarded to landlord; Dented Wall: $460.00 awarded to landlord; Rubbish Removal: $230.00 awarded to landlord; Water Rates: $25.33 awarded to landlord

What type of tenancy dispute was case 5421457?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5421457?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13565998-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5421457 about?

The tribunal order states: [The tenant/s] must pay Harcourts Cooper And Co Ltd As Agent For Fiona And

How much money was awarded in case 5421457?

Bailiff For Eviction: $267.00 awarded to landlord; Cleaning: $224.00 awarded to landlord; Cleaning: $1,048.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $12,049.00 awarded to landlord; Dented Wall: $460.00 awarded to landlord; Rubbish Removal: $230.00 awarded to landlord; Water Rates: $25.33 awarded to landlord

What type of tenancy dispute was case 5421457?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5421457?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13565998-Tenancy_Tribunal_Order.pdf.

154 Hinemoa Street, Birkenhead, Auckland 0626 Tenancy Tribunal Case 5421457 — Rent arrears

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154 Hinemoa Street, Birkenhead, Auckland 0626 Tenancy Tribunal Case 5421457 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5421457 — net $14,331.33 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 09 December 2025	$12,049.00	Rent arrears to 09 December 2025
Water rates	$25.33	Water rates
Cleaning	$1,048.00	Cleaning
Carpet Cleaning	$224.00	Carpet Cleaning
Repairs: Dented wall	$460.00	Repairs: Dented wall
Rubbish removal	$230.00	Rubbish removal
Bailiff for eviction	$267.00	Bailiff for eviction
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$14,331.33
Total payable by Tenant to Landlord	$14,331.33

Claims and awards for application 5421457 — net $14,331.33 NZD. Verify on MoJ.

Rent arrears to 09 December 2025

Amount: $12,049.00
Awarded to: Landlord
Reason: Rent arrears to 09 December 2025

Water rates

Amount: $25.33
Awarded to: Landlord
Reason: Water rates

Cleaning

Amount: $1,048.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $224.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: Dented wall

Amount: $460.00
Awarded to: Landlord
Reason: Repairs: Dented wall

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Rent arrears Property damage Rubbish Removal Water Rates

Order

[The tenant/s] must pay Harcourts Cooper And Co Ltd As Agent For Fiona And [The landlord/s] $14,331.33 immediately, calculated as shown in table below. DescriptionLandlord Rent arrears to 09 December 2025$12,049.00 Water rates$25.33 Cleaning$1,048.00 Carpet Cleaning$224.00 Repairs: Dented wall$460.00 Rubbish removal$230.00 Bailiff for eviction$267.00 Filing fee reimbursement$28.00 Total award$14,331.33 Total payable by Tenant to Landlord$14,331.33

Reasons

This is a face-to-face hearing.
The applicant landlord was represented by Mr McElroy, property manager for Harcourts Cooper & Co Ltd.
The respondent tenant, Mr Shaw, did not attend the hearing.
I note that the tenant also failed to attend the previous hearing on 26 November 2025 for rent arrears and termination of the tenancy hearing. In those circumstances, and having regard to the tenant’s repeated non-attendance, I was satisfied to proceed with the matter in the tenant’s absence.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
In support of the claims, Mr McElroy provided the outgoing inspection report dated 19 December 2025, invoices, and the water rates summary.

How much is owed for rent and water rates?

The tenancy ended on 09 December 2025 following enforcement. The landlord provided rent records and water rates invoice which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
Mr McElroy referred me to photographs showing the condition of the premises at the conclusion of the tenancy, including staining to the carpet in bedroom two, damage to an internal wall in the lounge, and rubbish left at the property. He also produced invoices relating to professional cleaning, carpet cleaning, repairs, rubbish removal, bailiff costs, and replacement locks.
I am satisfied that the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
In relation to the claim for replacement locks, I accept that the landlord elected to change the locks following the eviction process and attendance by the bailiff. However, Mr McElroy confirmed that the tenant did return the keys and the landlord had regained possession of the premises.
In those circumstances, I am not satisfied that the replacement of the locks was necessary as a consequence of any breach by the tenant. Rather, the replacement of the locks appears to have been undertaken as a precautionary security measure. I therefore decline this aspect of the claim.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a. Carpet; and b. Lounge room wall
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved. Filing fee
Because Harcourts Cooper And Co Ltd As Agent For Fiona And [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5421457 — net $14,331.33 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 09 December 2025	$12,049.00	Rent arrears to 09 December 2025
Water rates	$25.33	Water rates
Cleaning	$1,048.00	Cleaning
Carpet Cleaning	$224.00	Carpet Cleaning
Repairs: Dented wall	$460.00	Repairs: Dented wall
Rubbish removal	$230.00	Rubbish removal
Bailiff for eviction	$267.00	Bailiff for eviction
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$14,331.33
Total payable by Tenant to Landlord	$14,331.33

Claims and awards for application 5421457 — net $14,331.33 NZD. Verify on MoJ.

Rent arrears to 09 December 2025

Amount: $12,049.00
Awarded to: Landlord
Reason: Rent arrears to 09 December 2025

Water rates

Amount: $25.33
Awarded to: Landlord
Reason: Water rates

Cleaning

Amount: $1,048.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $224.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: Dented wall

Amount: $460.00
Awarded to: Landlord
Reason: Repairs: Dented wall

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Rent arrears Property damage Rubbish Removal Water Rates

Order

[The tenant/s] must pay Harcourts Cooper And Co Ltd As Agent For Fiona And [The landlord/s] $14,331.33 immediately, calculated as shown in table below. DescriptionLandlord Rent arrears to 09 December 2025$12,049.00 Water rates$25.33 Cleaning$1,048.00 Carpet Cleaning$224.00 Repairs: Dented wall$460.00 Rubbish removal$230.00 Bailiff for eviction$267.00 Filing fee reimbursement$28.00 Total award$14,331.33 Total payable by Tenant to Landlord$14,331.33

Reasons

This is a face-to-face hearing.
The applicant landlord was represented by Mr McElroy, property manager for Harcourts Cooper & Co Ltd.
The respondent tenant, Mr Shaw, did not attend the hearing.
I note that the tenant also failed to attend the previous hearing on 26 November 2025 for rent arrears and termination of the tenancy hearing. In those circumstances, and having regard to the tenant’s repeated non-attendance, I was satisfied to proceed with the matter in the tenant’s absence.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
In support of the claims, Mr McElroy provided the outgoing inspection report dated 19 December 2025, invoices, and the water rates summary.

How much is owed for rent and water rates?

The tenancy ended on 09 December 2025 following enforcement. The landlord provided rent records and water rates invoice which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
Mr McElroy referred me to photographs showing the condition of the premises at the conclusion of the tenancy, including staining to the carpet in bedroom two, damage to an internal wall in the lounge, and rubbish left at the property. He also produced invoices relating to professional cleaning, carpet cleaning, repairs, rubbish removal, bailiff costs, and replacement locks.
I am satisfied that the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
In relation to the claim for replacement locks, I accept that the landlord elected to change the locks following the eviction process and attendance by the bailiff. However, Mr McElroy confirmed that the tenant did return the keys and the landlord had regained possession of the premises.
In those circumstances, I am not satisfied that the replacement of the locks was necessary as a consequence of any breach by the tenant. Rather, the replacement of the locks appears to have been undertaken as a precautionary security measure. I therefore decline this aspect of the claim.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a. Carpet; and b. Lounge room wall
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved. Filing fee
Because Harcourts Cooper And Co Ltd As Agent For Fiona And [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5421457 — Rent arrears at 154 Hinemoa Street, Birkenhead, Auckland 0626

At a glance

Tenancy Tribunal case 5421457 — Rent arrears at 154 Hinemoa Street, Birkenhead, Auckland 0626

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions