What was Tenancy Tribunal case 5433590 about?

The tribunal order states: [The tenant/s] must pay Team Group Rentals Limited As The Agent For Tapiwa

How much money was awarded in case 5433590?

Cleaning: $460.00 awarded to landlord; Cleaning: $1,236.25 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Pest Control: $414.00 awarded to landlord; Rent Arrears: $3,278.57 awarded to landlord; Rubbish Removal: $667.45 awarded to landlord

What type of tenancy dispute was case 5433590?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5433590?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13531789-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5433590 about?

The tribunal order states: [The tenant/s] must pay Team Group Rentals Limited As The Agent For Tapiwa

How much money was awarded in case 5433590?

Cleaning: $460.00 awarded to landlord; Cleaning: $1,236.25 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Pest Control: $414.00 awarded to landlord; Rent Arrears: $3,278.57 awarded to landlord; Rubbish Removal: $667.45 awarded to landlord

What type of tenancy dispute was case 5433590?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5433590?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13531789-Tenancy_Tribunal_Order.pdf.

48 Mabel Street, Levin, Levin 5510 Tenancy Tribunal Case 5433590 — Rent arrears

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48 Mabel Street, Levin, Levin 5510 Tenancy Tribunal Case 5433590 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5433590 — net $3,924.27 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$3,278.57	Rent arrears
Carpet Cleaning	$460.00	11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.
Cleaning	$1,236.25	11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.
Rubbish removal	$667.45	Rubbish removal
Pest control	$414.00	Pest control
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,924.27
Total payable by Tenant to Landlord	$3,924.27

Claims and awards for application 5433590 — net $3,924.27 NZD. Verify on MoJ.

Rent arrears

Amount: $3,278.57
Awarded to: Landlord
Reason: Rent arrears

Carpet Cleaning

Amount: $460.00
Awarded to: Landlord
Reason: 11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.

Cleaning

Amount: $1,236.25
Awarded to: Landlord
Reason: 11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.

Rubbish removal

Amount: $667.45
Awarded to: Landlord
Reason: Rubbish removal

Pest control

Amount: $414.00
Awarded to: Landlord
Reason: Pest control

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Pest Control Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Team Group Rentals Limited As The Agent For Tapiwa Zisengwe $3,924.27 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,160.00 (6450569-012) to Team Group Rentals Limited As The Agent For Tapiwa Zisengwe immediately.

Reasons

Both parties attended the hearing, conducted via video conference
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
It was clear that the tenant was under financial and other pressures at the final stage of this tenancy. The claims in this application reflect that. To her credit she has engaged today and taken ownership of these. She had some valid concerns regarding the costs claimed as she had not been able to review them in detail before today. The video facility enabled the screen sharing of the evidence provided. The hearing was an opportunity for these to be better heard and considered.
The tenant raised payment terms and she was encouraged to make a proposal to the landlord in the first instance if possible (and quickly) to avoid any formal debt collection commencement.

How much is owed for rent?

The tenancy ended on 9 December 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy is as ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish from the outside.
The house was almost emptied at exit but there was little sign of subsequent cleaning. There were no areas left really dirty, but the invoice reflected a need for a full house clean as evidenced in the exit photos. The invoiced tasks align with the evidence and the invoiced amount of $1,236.25 is awarded.
The rubbish situation was worse after unknown persons went through it after departure but before disposal. The cost of $667.45 was reviewed in detail at the hearing as the tenant was present during this exercise. Having considered the evidence and submissions I consider the tenant is liable for the invoiced cost.
The carpet required commercial cleaning at a cost of $460.00. Photos from entry and exit were compared and I find the landlord has established it as more than likely the cleaning required and a tenant liability. The tenant said she had been told not to clean the carpets but I do not have any evidence of this but, as I observed at the hearing, the extent of cleaning required as indicated in the photos suggest any DIY approach would have struggled to match the result obtained professionally.
Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out. The tenant said fleas were present at commencement but never raised with the landlord. There is no supporting evidence of this and given the pets (dog and cats) throughout the tenancy and the detailed description of the tasks required in the invoice, I find the cost of $414.00 is proven as one the tenant should shoulder. It is awarded in full.
The amounts ordered are proved. Filing fee
Because Team Group Rentals Limited As The Agent For Tapiwa Zisengwe has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5433590 — net $3,924.27 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$3,278.57	Rent arrears
Carpet Cleaning	$460.00	11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.
Cleaning	$1,236.25	11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.
Rubbish removal	$667.45	Rubbish removal
Pest control	$414.00	Pest control
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,924.27
Total payable by Tenant to Landlord	$3,924.27

Claims and awards for application 5433590 — net $3,924.27 NZD. Verify on MoJ.

Rent arrears

Amount: $3,278.57
Awarded to: Landlord
Reason: Rent arrears

Carpet Cleaning

Amount: $460.00
Awarded to: Landlord
Reason: 11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.

Cleaning

Amount: $1,236.25
Awarded to: Landlord
Reason: 11. Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out.

Rubbish removal

Amount: $667.45
Awarded to: Landlord
Reason: Rubbish removal

Pest control

Amount: $414.00
Awarded to: Landlord
Reason: Pest control

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Pest Control Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Team Group Rentals Limited As The Agent For Tapiwa Zisengwe $3,924.27 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,160.00 (6450569-012) to Team Group Rentals Limited As The Agent For Tapiwa Zisengwe immediately.

Reasons

Both parties attended the hearing, conducted via video conference
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
It was clear that the tenant was under financial and other pressures at the final stage of this tenancy. The claims in this application reflect that. To her credit she has engaged today and taken ownership of these. She had some valid concerns regarding the costs claimed as she had not been able to review them in detail before today. The video facility enabled the screen sharing of the evidence provided. The hearing was an opportunity for these to be better heard and considered.
The tenant raised payment terms and she was encouraged to make a proposal to the landlord in the first instance if possible (and quickly) to avoid any formal debt collection commencement.

How much is owed for rent?

The tenancy ended on 9 December 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy is as ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish from the outside.
The house was almost emptied at exit but there was little sign of subsequent cleaning. There were no areas left really dirty, but the invoice reflected a need for a full house clean as evidenced in the exit photos. The invoiced tasks align with the evidence and the invoiced amount of $1,236.25 is awarded.
The rubbish situation was worse after unknown persons went through it after departure but before disposal. The cost of $667.45 was reviewed in detail at the hearing as the tenant was present during this exercise. Having considered the evidence and submissions I consider the tenant is liable for the invoiced cost.
The carpet required commercial cleaning at a cost of $460.00. Photos from entry and exit were compared and I find the landlord has established it as more than likely the cleaning required and a tenant liability. The tenant said she had been told not to clean the carpets but I do not have any evidence of this but, as I observed at the hearing, the extent of cleaning required as indicated in the photos suggest any DIY approach would have struggled to match the result obtained professionally.
Prior to the carpet cleaning, a deep flea treatment of the carpet and premises was carried out. The tenant said fleas were present at commencement but never raised with the landlord. There is no supporting evidence of this and given the pets (dog and cats) throughout the tenancy and the detailed description of the tasks required in the invoice, I find the cost of $414.00 is proven as one the tenant should shoulder. It is awarded in full.
The amounts ordered are proved. Filing fee
Because Team Group Rentals Limited As The Agent For Tapiwa Zisengwe has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5433590 — Rent arrears at 48 Mabel Street, Levin, Levin 5510

At a glance

Tenancy Tribunal case 5433590 — Rent arrears at 48 Mabel Street, Levin, Levin 5510

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions